I am a 14-time Microsoft Dynamics 365 CE/CRM MVP (2006-2020) with deep experience in directing technical solutions teams, providing advanced technical consulting and support, and enabling partner readiness. With more than fifteen years of experience with Microsoft Dynamics, my passion is to solve problems for sales and marketing professionals as well as technical consultants and implementers. At heart, I am an evangelist for the technologies that I love, and I spend my days providing technical guidance, designing and implementing solutions, and sharing knowledge with my colleagues, customers and partners.
I have spoken about Dynamics to audiences in dozens of countries on four continents, authored books and articles, and worked with systems integrator and ISV partners from start-ups to global enterprises.
I am also the creator and manager of the D365 Global Events Calendar: https://www.d365calendar.com
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Using Dynamics 365 Sales and Wondering Where to Start with Power BI?
If you are new to Power BI or if you have not done a lot with it, it can be a little overwhelming to know where to start. In just about every sales deployment, you will have requests from both salespeople and sales managers for ways to get actionable and accurate intel on the performance… Read more
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Customer Insights Featured First (Again) in Virtual Launch of 2020 Wave 1 Release
James Phillips, President of Business Applications at Microsoft, presented the Virtual Launch of the 2020 Wave 1 Release today from his home. Customer Insights was first on the agenda again! (It was also highlighted first during the 2019 Wave 2 Virtual Launch.) This time around, the use case that was shared was UNICEF’s use of… Read more
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