Customer Cards in Customer Insights

This post is part of an ongoing series on Microsoft Dynamics 365 Customer Insights. Check my blog feed for previous posts on this topic! After you have connected and unified your data, you can begin to build your customer card and enrich the customer profile using built-in functionality. Let’s take a look at how toContinue reading “Customer Cards in Customer Insights”

Unify Your Data in Customer Insights

Follow this series to explore Dynamics 365 Customer Insights.For an overview of Customer Insights, read the first post in the series here. The second post covers the topic of getting started and connecting your data to CI and can be found here. After bringing in your data and making sure that the types of dataContinue reading “Unify Your Data in Customer Insights”

Getting Started with Customer Insights

Follow this series to explore Dynamics 365 Customer Insights. For an overview of Customer Insights, read my previous post here. Customer Insights (CI) allows organizations to consolidate data from disparate sources in order to build a unified customer profile. It also applies pre-built AI models to help with matching customers across those data sources, andContinue reading “Getting Started with Customer Insights”